He whakamārama mō te tūranga mahi | About the role Canterbury Breastcare (CBC) is a centre that offers a uniquely supportive environment where patients receive a complete health care service under one roof. We combine the skills of a range of specialists and health professionals who are committed entirely to breast health care — from screening and diagnostic mammography to the integrated management of breast problems. Canterbury Breastcare is a joint venture with Pacific Radiology and specialised breast surgeons.
The Medical Receptionist role provides a frontline reception service that contributes positively to the company's image by providing a quality and timely service to patients, referrers, funders, and internal staff, as well as the successful coordination and booking of patient appointments. This is a permanent part-time position (0.85 FTE), approximately 34 hours per week.
As the first point of contact for patients, you will ensure every person who walks through our doors or calls our clinic feels welcomed, supported, and informed. You will ensure all parties interacting with Canterbury Breastcare are dealt with in a warm and empathetic manner, welcoming patients, callers and others while determining and fulfilling their needs, and liaising with clinical staff to ensure appointments run to schedule.
You will schedule and book appointments as per booking protocols, communicate with patients all relevant information regarding their specific examination including any preparation requirements, accurately input information into the radiology information system (RIS), and maintain accurate records of patient medical and personal details. You will identify the correct funding pathway and where applicable adhere to ACC funding protocols, and manage applications for funding as required, for example Southern Cross.
Ngā pūkenga e rapu nei mātou | About you We are looking for someone with:
- Excellent oral and written communication skills, with the ability to interact and communicate with a diverse range of people.
- Demonstrated delivery of excellent customer service through exemplary interpersonal skills.
- Exceptional organisational skills, with the ability to effectively manage and prioritise your own workload.
- The ability to maintain absolute discretion and confidentiality in accordance with company procedures and privacy laws and regulations.
- Proficient navigation and use of computer systems and software (experience with a radiology information system is an advantage).
- NCEA Level 3 or other tertiary qualification.
- Experience in a healthcare environment is an advantage.
- A genuine empathy for patients, particularly those attending appointments in a sensitive healthcare context.
Ngā hua mōu | What's in it for you The chance to enhance your career in an evolving work environment whilst making a difference to the health of everyday New Zealanders — this mahi truly matters. We offer a competitive salary and staff benefits package including:
- 5 weeks' annual leave each year (pro rata for part-time).
- Up to 5 days' domestic leave annually (pro rata).
- Southern Cross Wellbeing Two scheme, paid for by the employer.
- KiwiSaver — with a 3.5% employer contribution from your commencement date.
- Employee Assistance Programme (EAP) to support your overall wellbeing.
Ko wai mātou | About us Pacific Radiology is part of the RHCNZ Medical Imaging Group, providing the best radiology care possible through collaborative partnerships, clinical excellence, and investment in our people, research and technology. Across RHCNZ, New Zealand's leading private radiology provider, we are dedicated to making world-class radiology services accessible to every person, in every community, enabling better health outcomes for all New Zealanders. Our nationwide network includes more than 140 specialist radiologists working throughout our 73+ clinics, across three iconic brands — Auckland Radiology, Bay Radiology and Pacific Radiology.
Our core values guide everything we do:
- Patients are our why — We are dedicated to improving health outcomes for our communities across Aotearoa / New Zealand. Our patients are at the heart of everything we do.
- Manaaki is at our core — We show care, empathy, support, and integrity in our interactions with each other, our patients and referrers.
- Our team is our greatest strength — We work together and support each other. We collaborate nationally and regionally. And importantly, we have fun with our fabulous colleagues!
- Excellence is our ambition — We strive for the best possible outcomes, through quality, continuous improvement, and exceptional performance. We are unapologetic in our desire to improve.
Me pēhea te tono mai | How to Apply Click APPLY and include your cover letter and CV. Please note we are reviewing applications as they come in and may close prior to the closing date if we receive a large number of applications. We place importance on our people having a sense of belonging, so if you require adjustments to fully participate in the recruitment process, please let us know.
Applications for this role close on Friday, 14 August 2026.